Privacy notice

What the enquiry form collects

Only what we need to answer you and to quote:

• Your name, company name and email address (required)
• Destination country and phone or WhatsApp number (optional)
• The model you are asking about, your monthly quantity and sales channel
• Any notes you type into the message field

Technical data recorded with the submission

A small amount of context is stored alongside the form, so a salesperson can tell a real enquiry from a script and can see which page produced it:

• The address of the page you submitted from, and the page you arrived from
• Your browser's timezone, and the browser identification string it sends with every request
• How long you spent on the page before pressing send

This is not used to build a profile of you, and it is not shared with anyone for advertising.

Why we hold it

• To answer your enquiry and prepare a quotation — this is the purpose you contacted us for
• To keep a record of what was quoted and agreed, if you become a customer
• To filter automated spam submissions, which is a legitimate interest of ours

What this site does not do

• No cookies. The site sets none, and no consent banner is needed because there is nothing to consent to
• No analytics, no pixels, no advertising networks. No Google Analytics, no Meta pixel, no heat-mapping script
• No sale or rental of your data. Ever, to anyone

Where it is stored

Enquiry records are held in a managed PostgreSQL database (Supabase) with row-level security, so a public key cannot read them. A notification copy is sent by email through our mail provider so that a person sees your enquiry and replies. Access is limited to the sales team.

How long we keep it

An enquiry that does not lead to business is kept for up to 24 months from the last contact, then deleted. Where a quotation becomes an order, records are kept for as long as the warranty and the applicable tax and company law require.

Your rights

You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Write to info@vorlina.net and we will respond within 30 days. If you are in the EU or the UK, you also have the right to object to processing and to complain to your national data protection authority.

Who is responsible

Hipdeer Technology Limited, Flat/RM 745, 7/F, Star House, 3 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong. Manufacturing takes place at No. 58 Dangui South Road, Xicheng Street, Yongkang, Zhejiang, China. For any question about this notice, write to info@vorlina.net.

Changes

If the way we handle enquiries changes — for example if we add analytics — this page is updated first and the date below changes. The current version is dated 11 November 2026.