Terms of use and sale

Quotations

A quotation is valid for the period printed on it. Prices are quoted EXW or FOB as stated on the document; freight, insurance, duties and destination charges are not included unless a line item says so. Sea freight is quoted separately because carrier rates move — the rate is confirmed at the time of booking, not at the time of quotation.

Minimum order

• 1 unit for a stock configuration, and 1 unit for a crystal sticker logo
• 50 units per configuration for frame powder coating, water-transfer finish, upholstery colour, manual language and retail carton artwork

Lead time

Production and shipping dates are stated on the order confirmation for each order, after the specification and the artwork are approved. We do not publish a single lead time for the range, because it depends on configuration, quantity and the sailing schedule.

Specifications and images

Specifications published on this site are indicative and are kept as accurate as we can make them. Where this site and the quotation or order confirmation differ, the quotation and order confirmation govern. We may substitute a component with one of equal or better specification without notice; model codes, carton data and container loading are confirmed per order.

Certification status is stated per model on the compliance page. Where a certificate, declaration or test report applies to the model you are buying, a copy is supplied with the quotation.

Warranty

The frame carries a three-year warranty as published on this site. Other components are covered for the period stated in the warranty document supplied with the goods. The warranty does not cover wear parts, damage from misuse or overloading beyond the rated capacity, unauthorised modification, or damage in transit that is not recorded on the delivery receipt.

Intellectual property

Text, photographs, drawings and marks on this site belong to Hipdeer Technology Limited. Buyers may reuse the specifications and product photographs of the models they purchase for their own listings and catalogues. Any other reproduction needs written permission.

Liability

To the extent permitted by law, our liability in connection with goods supplied is limited to the invoice value of those goods. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.

Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region, and the courts of Hong Kong have exclusive jurisdiction. Where a signed sales contract states otherwise, that contract prevails.

Contact

Hipdeer Technology Limited, Flat/RM 745, 7/F, Star House, 3 Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong · info@vorlina.net